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Smartphone and tablet users often face issues when they open Amazon in desktop mode and can’t easily return to the mobile view.
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Navigating the whole site on a smaller screen usually feels clunky and takes more effort than expected.
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What Causes the Switch?
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Browsers follow user instructions exactly as set.
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When someone selects Amazon’s full site view on their phone, the browser saves that preference.
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Later, upon revisiting the site, the browser continues to show the desktop layout instead of reverting to mobile.
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Chrome and Firefox both offer quick options to return to the mobile-friendly version.
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Safari on iPhones and iPads requires a few extra steps to make the same adjustment — we’ll cover those shortly.
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How to View Amazon’s Mobile Layout Using Chrome on a Phone?
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If you’re trying to switch Amazon from the desktop layout back to its mobile format on your phone, just follow these quick steps:
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- Open Chrome by selecting its icon on your device.
- Head to the Amazon website, which will likely display the full version.
- Tap the menu icon (three vertical dots) located in the top-right area of the browser.
- Look for the option that allows switching between versions; if the box beside it is marked, tap it to disable it.
- The page should now reload and appear in the mobile-optimized layout.
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You can repeat this process anytime between the simplified mobile version and the standard full-site layout.
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How to Switch to Amazon’s Mobile Site on Firefox for Mobile Devices
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Follow these simple steps to switch to Amazon’s mobile layout on Firefox:
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- Open the Firefox browser on your device by tapping its icon.
- Navigate to Amazon.com. If the desktop version is showing, proceed to the next step.
- Tap the menu icon (three dots) in the screen’s upper-right corner.
- In the menu that appears, locate the “Desktop site” option. If enabled, tap it once to turn off the desktop view and switch to the mobile version.
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Amazon should now load in its mobile-friendly format. If you want to switch to the desktop view, repeat these steps and enable the “Desktop site” option again.
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Switching to the Mobile Version of Amazon on Apple Safari
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Safari allows you to switch to the desktop version of a website, but this setting only applies to the current browsing session.
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When you return to the website later, it will show the mobile version by default.
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Occasionally, Safari may malfunction, causing the desktop version to remain visible.
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The steps to revert to the mobile version of Amazon on Safari are slightly more detailed than on other browsers. Here’s how to do it:
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- Open the Settings menu on your device.
- Scroll down and select Safari.
- Tap on the Advanced option.
- In the Advanced section, choose Website Data.
- Locate Amazon.com in the list, swipe to the left, and tap Delete.
- Once finished, select Done in the top-right corner.
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After following these steps, Safari will display the mobile version of Amazon the next time you visit the site.
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If you need to access the desktop version later, simply press and hold the refresh icon while on any website, then choose Request Desktop Site from the options that appear.
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