Samsung is preparing to host its Galaxy Unpacked 2025 event, where it will unveil the next generation of flagship devices: the Samsung Galaxy S25 series. In addition, the company has begun testing One UI 7, which will succeed the current user interface, One UI 6.1. However, before moving forward, there have been increasing complaints from Samsung users regarding a bootloop issue affecting the Galaxy S22 series devices.
Yes, you heard it right. Several users on internet are complaining about bootloop and motherboard dead issues on their Galaxy S22 series devices. Many of them have attributed this issue to the OneUI 6.1 update.
Galaxy S22 series devices are going dead after OneUI 6.1 update
It’s been nearly two years since the Galaxy S22 series was launched. Among these, the top-end model, the Galaxy S22 Ultra, gained popularity as a premium flagship device. However, many users are experiencing issues with their Galaxy S22 Ultra after the recent OneUI 6.1 update, reporting that their devices are becoming unresponsive or “dead.”
A bunch of users have taken their complaints to various social media platforms and Samsung’s official forum stating that their flagship Galaxy S22 Ultra is going dead for no reason. Alongside this, numerous other complaints related to random UI crashes, stuttering, freezing and random reboots have been also reported. Some users are very frustrated as their devices are becoming completely “useless” because of these issues.
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According to users, these issues began appearing only after the recent One UI 6.1 update, which was released in September 2024. Some users have reported visiting the official service centre, where they were informed that the problem was due to a “fried” or damaged motherboard. Since most of the devices are out of warranty, the brand is requiring users to pay a substantial amount to have their devices repaired, despite initial reports suggesting that the issue primarily stems from the update released by the brand.
The users are being told to pay as much as INR 41,000 or $480 to get the motherboard of the device replaced. This is an exorbitant price and if the issue is really from from the brand’s end, then users should not be asked to pay for it. Further, there has been no official update from Samsung on the issue yet.
One of the user who have also faced the issue explains that “Following several AI updates and subsequent patches, I began experiencing random reboots and intermittent Wi-Fi disconnections. Although these issues were manageable at first, a recent update led to an endless boot loop, rendering my phone unusable.”
Today, modern Android device manufacturers promise 4, 5, and even 6 years of software updates for their flagship devices. However, issues like this lead us to question whether we truly need a higher number of updates at the expense of overall update quality.
